This week we got hit with a really big bill

[Big Bill2020]

We might have done something stupid. Been checking other business forums and can’t find the answer but we meant to find a new gas supplier and didn’t and this week we got hit with a really big bill. Apparently this is because we ‘accepted’ the new rates. Can I get out of this contract?

[Paul in Hull]

Yes, you have done something quite silly. By not responding to their renewal letter, you’ve accepted the new, more expensive rates. Unless you are a micro-business, you’ll be stuck on this new contract.

[Nikki G]

Every firm should check whether there are cheaper gas suppliers available and unless you are a very small business then you are stuck on the new deal though it may be worth looking into how much it will cost as a penalty charge to leave it. This might be an attractive proposition if you are moving to a much cheaper deal. Personally, I would contact the business utility hub and discuss your situation with them.

[Big Bill2020]

Thank you for the replies. There may be a chance of getting out of this contract but I like the idea of moving to a much cheaper deal to offset the cost of paying the penalty charge.

[Paul in Hull]

The lesson to take away from this is that you should, regardless of how busy you are, check what other offers are available and you can even use a small business gas supply comparison website to see what offers are available.

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